May 2011

2 Posts

this is service design thinking


When I started reading this book I had only just been introduced to the coined term Service Design. I was seeking to understand what was generally expected and what approach was generally taken in Service Design.  To help me grasp the overall concepts and get an understanding of how other service designers approach their jobs, […]

Software with friendly service


i signed up to tumbler today, and after verifying my email address go this screen. I like it when i see simple customer service rules applied to software. thanks tumbler, its nice to be told “i’m great”.  

hp detachable tablet